Policies
RESERVATION, REFUND AND CANCELLATION POLICIES:
Due to the small group nature of our lessons/tours, Green Water SUP Tours has a VERY STRICT 48 HOUR CANCELLATION POLICY. Please take a minimum of a 50% deposit to reserve. Cancellations must be made by phone a minimum of 48 hours from the start time of your lesson or full charges will apply. No exceptions. Failure to show up on time for your lesson or tour may shorten the length of time available with your guide.
**There is a 5% charge with any payment processed through PAYPAL**
INCLEMENT WEATHER POLICIES;
Lessons/ tours run rain or shine, in light to moderate winds, and in locations that are sheltered from huge ocean exposure and waves. If your lesson or tour is canceled for any reason, you will not be charged and be given the opportunity to reschedule for another time.
For our camps and retreats, we have chosen the best months with weather in mind. We cannot control the weather BUT we can choose where we paddle. We will do our best to make your SUP adventure the best experience possible.
PAYMENT OPTIONS:
We accept Pay Pal we do NOT however accept credit cards at this time. Gratuity is not included or required but always appreciated. If you wish to leave your instructor a gratuity, please bring cash and give it to them directly at the end of the lesson.
WAIVER AND MEDICAL REQUIREMENTS:
All participants will be required to fill out a basic medical information form and a standard liability waiver. Minors under the age of 18 will need the signature of a parent or guardian on all forms. Our minimum age for standard lessons is 10. We are happy to work with you on a private lesson with kids as young as 6. However, any exceptions for our standard group lessons must be made on a case-by-case basis.
Due to the small group nature of our lessons/tours, Green Water SUP Tours has a VERY STRICT 48 HOUR CANCELLATION POLICY. Please take a minimum of a 50% deposit to reserve. Cancellations must be made by phone a minimum of 48 hours from the start time of your lesson or full charges will apply. No exceptions. Failure to show up on time for your lesson or tour may shorten the length of time available with your guide.
**There is a 5% charge with any payment processed through PAYPAL**
INCLEMENT WEATHER POLICIES;
Lessons/ tours run rain or shine, in light to moderate winds, and in locations that are sheltered from huge ocean exposure and waves. If your lesson or tour is canceled for any reason, you will not be charged and be given the opportunity to reschedule for another time.
For our camps and retreats, we have chosen the best months with weather in mind. We cannot control the weather BUT we can choose where we paddle. We will do our best to make your SUP adventure the best experience possible.
PAYMENT OPTIONS:
We accept Pay Pal we do NOT however accept credit cards at this time. Gratuity is not included or required but always appreciated. If you wish to leave your instructor a gratuity, please bring cash and give it to them directly at the end of the lesson.
WAIVER AND MEDICAL REQUIREMENTS:
All participants will be required to fill out a basic medical information form and a standard liability waiver. Minors under the age of 18 will need the signature of a parent or guardian on all forms. Our minimum age for standard lessons is 10. We are happy to work with you on a private lesson with kids as young as 6. However, any exceptions for our standard group lessons must be made on a case-by-case basis.
